RemoteWorks

For nearly TWO DECADES under the same ownership, RemoteWorks has been supporting, maintaining and upgrading very long term relationships with its clients in the SMB / Mid-Size / Small Enterprise community with a complete range of IT products, services and offerings tailored to meet specific needs.

We pride ourselves in nearly non-existent turn-over within the RemoteWorks Team which ensures that you know who you will be collaborating with for years to come; fostering meaningful relationships is a large part of the experience and expertise we offer.

Our Corporate Mission

The RemoteWorks corporate mission is driven by the highest ethical and professional standards, proven experience in technology, to offer specialty configurations that not all competitors have the ability to replicate or manage. Integrity, thoroughness, perseverance, competence, courtesy, and fairness have all been built into our model. At RemoteWorks, we carefully consider the needs of our clients to craft intelligent solutions, respond with efficiency, and establish long-term relationships built upon trust and excellent service.

We are ‘the elite’ group to partner with, our long tenure in our space speaks volumes.

What Makes Remoteworks Different?

RemoteWorks has been in operation for nearly 20 years, we are not available through agents or google wholesalers. We are local and our clients always work directly with our internal staff to handle your technology needs.

RemoteWorks, at no cost, will physically visit and meet to fully understand, assess, document and deliver complete solutions. In addition to documentation for quoting purposes, all documentation, inventory or information will always be shared with the client for their own benefit.

RemoteWorks fosters a culture of competence and respect, resulting in solid, long-standing employee/client relationships. Clients come to enjoy an efficient, consistent level of service that continually grows alongside a personal rapport with individual technicians

RemoteWorks has developed an enhanced troubleshooting process that has been perfected with experience. This process is implemented through a state-of-the-art Customer Relations Management (CRM) package for tracking time and service history, operates electronic billing, invoicing, and remittance.

RemoteWorks takes pride in promptly responding to unforeseen events that can adversely affect customers. If clients reach out to RemoteWorks about an issue, they can expect to be contacted in short order, and not simply in accordance with formal Service Level Agreement (SLA) terms and conditions.

Wholesale Partners

We develop reseller programs and partnerships with major manufacturers and vendors in order to offer clients:
  • Access to ‘Professional’ products not available to retail consumers.
  • Discounted prices on vendor products and services.
  • Free trial periods on software and hardware.
  • Introductions to state-of-the-art vendor products.
  • Enhanced ability to support through special training & preferred support programs.

Wholesale Partners

We develop reseller programs and partnerships with major manufacturers and vendors in order to offer clients:

Better prices on vendor products and services.

Free trial periods on software and hardware.

Introductions to state-of-the-art vendor products

Our enhanced ability to service client technology through special vendor training and preferred support programs.

Our enhanced ability to integrate the system requirement.

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